Coming to the crossroads of knowledge, learning, and technology: Integrating knowledge management and workplace learning
Third in a paper series: Designing learning principles and technologies. A.L. Cohen (Series Editor). Menlo Park, CA: SRI International. As the global economy continues to transform itself at a rapid pace, companies have come to focus more and more on the importance of creating and managing knowledge. In this paper, we aim to draw attention to examples of companies that have integrated an understanding of how people learn into their knowledge management strategies. We pay particular attention to the ways that collaborative technologies have supported companies in developing integrated learning and knowledge management solutions. We recognize that technology has played a critical role in both knowledge management and in workplace learning, as we discussed in our second paper "New Workplace Learning Technologies: Activities and Exemplars".
Projects Referenced
Citation
Penuel, B., & Cohen, A. (2002). Coming to the crossroads of knowledge, learning, and technology: Integrating knowledge management and workplace learning. In M. Ackerman, V. Pipek, & V. Wulf (Ed.), Sharing expertise: Beyond knowledge management (pp. 57-76). Cambridge, MA: MIT Press.